Live2d Responsible Gaming — A Guide to Playing Safely
Live2d believes online entertainment should be enjoyed in a healthy, responsible way. This page provides a complete guide on how to play responsibly, recognise warning signs, and protect your wellbeing and your family's in Malaysia.
Live2d's Commitment to Responsible Gaming
At live2d, user wellbeing comes before any business consideration. We believe online gaming should be a fun source of entertainment, not a cause of stress or financial hardship. That's why we've put in place policies and self-control tools to ensure every user can enjoy this platform safely and responsibly.
Our responsible gaming approach rests on three core pillars: prevention through clear education and information, protection through accessible control tools, and support through referrals to professional help when needed. live2d also strictly prohibits anyone under 18 from using any service on this platform.
Recognising the Signs of At-Risk Behaviour
It is important to recognise the early signs that gaming habits may be getting out of hand. Early awareness allows you to take preventive steps before issues become more serious. Watch for the following signs in yourself or someone you care about:
Financial Warning Signs
- Frequently borrowing money or selling belongings to fund gaming
- Using money set aside for essentials like rent, bills, or food
- Hiding the amount of money spent on gaming from family members
- Trying to "chase losses" by continuing to play after a big loss
Emotional & Behavioural Warning Signs
- Feeling restless, irritable, or anxious when unable to play
- Neglecting work, family, or social responsibilities due to gaming
- Feeling unable to stop even when you intend to
- Using gaming as an escape from emotional problems or life stress
If you recognise two or more of the above signs in yourself, we encourage you to make use of the self-exclusion tools available on the live2d platform or seek help from a professional.
Setting Time & Budget Limits for Gaming
The most effective way to keep gaming enjoyable is to set clear limits before you start. live2d recommends the following practices as a basic guide for all users:
Set a daily maximum in MYR (RM) that you're comfortable spending and stick to it, no exceptions.
Set a time limit for each gaming session. Take at least a 15-minute break every hour and avoid playing for more than a few hours a day.
Review your account transaction history regularly. Knowing exactly how much you've spent is the first step toward staying in control.
Treat gaming as entertainment only, not a source of income. Never play with money you can't afford to lose.
Self-Control Tools on the Platform
Live2d offers several self-control tools accessible through your account settings. These tools are designed to help you maintain healthy, manageable gaming habits.
Deposit Limit
You can set daily, weekly, or monthly deposit limits based on your financial situation. Once a limit is set, the system will block any deposit that exceeds the amount you've specified. Increasing your limit requires a waiting period for your protection.
Cooling-Off Period
If you feel you need a break from gaming, you can activate a temporary cooling-off period lasting a few days or weeks. During this time, you won't be able to log in or make deposits into your live2d account.
Self-Exclusion
For those who need a longer break or are concerned about their gaming habits, the self-exclusion option lets you block access to your account for an extended period. Contact live2d customer support for assistance with this option.
Minor Protection
Live2d takes the protection of minors very seriously. Our platform is intended for adult users aged 18 and above only. We have put in place the following measures to prevent underage access:
All new users are required to confirm they are 18 or older at registration. Any account found to belong to a minor will be terminated immediately.
We encourage parents and guardians to use parental control software on devices shared with children, and to keep account login details stored securely.
Life Balance & Getting Professional Help
Online gaming is just one of many entertainment options. It's important to maintain a healthy balance between gaming, work, family, social activities, and other hobbies. Don't let gaming become your only source of enjoyment or emotional escape.
If you or someone you know is struggling with gambling or uncontrolled gaming, please don't hesitate to seek help. Reaching out for yourself or a loved one is a sign of strength, not weakness.
Live2d encourages anyone who needs support to reach out to a qualified mental health professional or counsellor. Speaking with a professional can help you understand the root causes of problematic gaming behaviour and find effective solutions.
For enquiries about account controls or self-exclusion options on the live2d platform, you can reach our support team or visit the FAQ for more information.
Tips for Staying Balanced
- Spend quality time with family and friends, free from device distractions
- Engage in physical activities, hobbies, or sports as alternative forms of entertainment
- Avoid gaming when you're feeling sad, stressed, angry, or emotionally unsettled
- Talk openly about your gaming habits with someone you trust
- Remember that game outcomes are random and cannot be predicted with certainty
Play Smart, Enjoy Entertainment Without Worry
Live2d is always here to ensure you have a safe and enjoyable gaming experience. If you have questions about account controls or want to find out more, visit our FAQ page or sign up to start playing responsibly.